FAQs
You might be wondering…
Are the treats suitable for my dog?
All the treats we offer are hypoallergenic, grain free, and full of B vitamins to help boost your dog’s health and wellbeing.
They are suitable for pups from 8 weeks of age so you can get started with your training journey as soon as you're ready!
They are gentle on tummies and thanks to being low calorie you can repeat reward all day with no risk of overfeeding or having to adjust meal sizes.
Thanks to their unique production with only the highest quality, all natural ingredients these treats are just 0.5Kcal each which is less than a tenth of some treats available,
Dalmatian Disclaimer:
Unfortunately, our spotty friends cannot eat Liver and so we will need include different flavours in your order. Just let us know in the notes section or pick the flavours you prefer!
Which treats fit in Treat Easi?
The treats we offer have been produced in Dorset by Barker & Barker since 1976 using a compaction process. This means no tasty flavours or wonderful aromas are lost and, alongside a host of benefits, they are perfectly round making them ideal for our dispenser!
However, we have also tested the dispenser with a wide variety of other treats available at a range of supermarkets and pet shops. Just drop us a message via our Contact Form and we will let you know which brands work.
Barker & Barker treats are also available from their website and other high street stores such as Pets Corner.
Just remember that it is the "Small' treats from Barker & Barker which will work with the dispenser. These are the ones they recommend for training with all dog breed sizes too!
Are the treats suitable for my puppy?
Yes! All the treats we offer have been designed by dog nutritionists and dog trainers to be ideal for training. Whether getting a head start in puppyhood or trying to teach an old dog new tricks!
From just 8 weeks of age all flavours will be suitable for your pup.
Is Treat Easi & our packaging recyclable?
Making sure our Carbon Pawprint is as low as possible is something we are very proud of and we are always making sure we use the most eco-friendly materials as possible.
The Dispenser:
We design and manufacture the Treat Easi to last a lifetime and so you will probably never have to replace it.
If you do need to replace your dispenser though, definitely don't throw it out! Get in touch via our Contact Form and we will provide a postage label to send it back to us.
Made of ABS and Stainless Steel the Treat Easi is food safe and 100% fully recyclable, just send it back and we can either repair or recycle!
Our Packaging:
We use recyclable bags made of recycled plastic and cardboard packaging wherever possible to make sure all our packaging is recyclable.
Excitingly, in the future we hope to switch to home compostable options too and we are currently trialling these!
How do I open my Treat Easi?
The lid on the Treat Easi is a snap-lock mechanism so no treats can fall out unexpectedly. This is great for keeping pockets and bags mess free but sometimes it can be difficult to open initially.
Don't worry, it quickly becomes easier but if you are struggling Click Here to watch a video with some tips to open your new Treat Easi.
How do I use the dispenser?
It's simple, just press the button and watch as one delicious treat drops down to your very lucky pooch!
If you would like to read more about the first steps to using Treat Easi then try our Get Started page.
Already a pro with your dispenser? Try our Tips & Tricks page for some interesting ideas written by our in-house dog trainers!
Do you offer any training advice?
As lifelong dog lovers with over 10 years experience in professional dog walking and training we can certainly help with any questions you might have.
From simple queries about using the dispenser to more in depth or specific training questions we will try our best to help.
Just send us a message using our Contact Form and we will be happy to work together to create a plan of action for your dog training journey!
Are the treats suitable for my cat?
They most definitely are suitable for our feline friends!
We have a number of happy customers who use Treat Easi with their cat.
All flavours are suitable but as we are sure you will have guessed the firm favourite is Arctic Fish!
How would I return my Treat Easi?
We understand that Treat Easi might not work for everyone. So, thank you for trying us out!
If you're not satisfied with the product you are welcome to return your item(s) up to 30 days after purchase for a full refund.
You can either use the Returns section in your Customer Account or alternatively message us via our Contact Form and we will let you know how to start the returns process.
If you have another question
Feel free to get in touch with any queries or requests via our contact form by clicking the button below and we will be happy to help out!